Privacy Policy

1. Introduction

SearchLens ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered compliance platform designed for EU startups and SMEs.

2. Information We Collect

2.1 Personal Information

• Contact information (name, email address, phone number)
• Company information and business details
• Account credentials and profile information
• Communication preferences and marketing consent

2.2 Usage Information

• Platform usage data and feature interactions
• Document uploads and analysis requests
• Compliance assessment results and recommendations
• Technical data (IP address, browser type, device information)

3. How We Use Your Information

• Provide and maintain our AI compliance services
• Process document analysis and generate compliance insights
• Send important service updates and compliance alerts
• Improve our AI models and platform functionality
• Provide customer support and respond to inquiries
• Send marketing communications (with your consent)

4. Data Processing and AI

Our platform uses artificial intelligence to analyze documents and provide compliance insights. When you upload documents:

• Documents are processed securely using encrypted connections
• AI analysis is performed to identify compliance requirements
• Personal data within documents is handled according to GDPR principles
• Analysis results are stored securely and accessible only to authorized users

5. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or regulatory requirements
• With trusted service providers who assist in platform operations
• To protect our rights, property, or safety

6. Data Security

We implement appropriate technical and organizational measures to protect your data:

• End-to-end encryption for data transmission
• Secure cloud infrastructure with regular security audits
• Access controls and authentication mechanisms
• Regular security updates and vulnerability assessments

7. Your Rights (GDPR)

Under GDPR, you have the following rights regarding your personal data:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Portability: Receive your data in a structured format
• Objection: Object to processing of your data
• Restriction: Limit how we process your data

8. Data Retention

We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Document analysis data is retained according to your subscription plan and can be deleted upon request.

9. International Data Transfers

Your data may be processed in countries outside the European Economic Area (EEA). We ensure appropriate safeguards are in place through standard contractual clauses and adequacy decisions to protect your data in accordance with GDPR requirements.

10. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication status
• Remember your preferences and settings
• Analyze platform usage and improve performance
• Provide personalized content and recommendations

11. Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18. If you believe we have collected such information, please contact us immediately.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last updated' date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

13. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@searchlens.online
• Website: www.searchlens.online