Terms of Service

1. Acceptance of Terms

By accessing and using SearchLens ("the Platform"), you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

2. Description of Service

SearchLens is an AI-powered compliance platform designed to help EU startups and SMEs:

• Analyze legal documents and contracts for compliance risks
• Provide AI-generated compliance recommendations and insights
• Track regulatory updates and requirements
• Generate compliance reports and documentation
• Offer template libraries and compliance resources

3. User Accounts and Registration

3.1 Account Creation

• You must provide accurate, current, and complete information during registration
• You are responsible for maintaining the confidentiality of your account credentials
• You must notify us immediately of any unauthorized use of your account
• You must be at least 18 years old to create an account

3.2 Account Responsibilities

• You are responsible for all activities that occur under your account
• You must not share your account credentials with others
• You must not use the service for any illegal or unauthorized purpose

4. Acceptable Use Policy

4.1 Permitted Uses

• Analyzing your own legal documents and contracts
• Generating compliance reports for your business
• Accessing regulatory information and templates
• Using AI recommendations for compliance guidance

4.2 Prohibited Uses

• Uploading documents you do not have the right to analyze
• Attempting to reverse engineer or hack the platform
• Using the service to provide legal advice to third parties
• Violating any applicable laws or regulations
• Interfering with the platform's security or performance

5. AI Services and Limitations

5.1 AI Analysis

• AI analysis is based on training data and may not be comprehensive
• Results should be reviewed by qualified professionals
• We do not guarantee the accuracy of AI-generated insights
• AI recommendations may not reflect current legal developments

5.2 Document Processing

• Documents are processed securely using encryption
• We do not claim ownership of your uploaded documents
• Analysis results are stored according to your subscription plan
• You can request deletion of your documents and analysis data

6. Subscription and Payment

6.1 Subscription Plans

• We offer various subscription plans with different features and limits
• Subscription fees are billed in advance on a recurring basis
• Prices may change with 30 days' notice
• Unused features or credits do not roll over to the next period

6.2 Payment Terms

• All fees are non-refundable except as required by law
• Payment is processed through secure third-party providers
• Failed payments may result in service suspension
• Taxes are not included and will be added where applicable

7. Intellectual Property

7.1 Platform Rights

• The platform, including its design, code, and content, is owned by us
• You may not copy, modify, or distribute our intellectual property
• Our trademarks and branding are protected

7.2 User Content

• You retain ownership of documents you upload
• You grant us a limited license to process your documents for analysis
• We do not use your documents for training our AI models
• You are responsible for ensuring you have rights to upload documents

8. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. We comply with GDPR and other applicable data protection laws.

9. Service Availability

• We strive to maintain high service availability but do not guarantee 100% uptime
• Scheduled maintenance will be announced in advance when possible
• We are not liable for service interruptions or data loss
• Service may be temporarily unavailable due to technical issues

10. Limitation of Liability

11. Indemnification

You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from your use of the service, violation of these terms, or infringement of any third-party rights.

12. Termination

12.1 Termination by You

• You may cancel your subscription at any time
• Cancellation takes effect at the end of your current billing period
• No refunds are provided for partial periods

12.2 Termination by Us

• We may terminate your account for violation of these terms
• We may discontinue the service with 30 days' notice
• Upon termination, your access to the service will cease
• We will delete your data according to our data retention policy

13. Governing Law and Disputes

• These terms are governed by EU law and applicable regulations
• Disputes will be resolved through negotiation or mediation
• You have the right to file complaints with relevant authorities
• We comply with EU consumer protection laws

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by email or through the platform. Your continued use of the service after changes constitutes acceptance of the updated terms.

15. Contact Information

If you have any questions about these Terms of Service, please contact us:

• Email: legal@searchlens.online
• Website: www.searchlens.online